F.A.Q.

  1. How does the rotating electric mop work?
    Simply press the button to activate the rotating head, it automatically spins to clean your floors without you having to scrub by hand. No manual wringing or back strain needed.
    2. Is it suitable for all floor types?
    Yes, it's designed for use on tile, laminate, marble, and vinyl. We recommend avoiding excessive water use on untreated wood.
    3. Is it cordless or does it need to be plugged in?
    [To confirm: cordless/rechargeable, or corded needed to finalize this answer.]
    4. What is the battery life on a full charge?
    [Add the actual specification, e.g., "Up to 60 minutes of continuous use on a full charge."]
    5. How long does delivery take?
    Orders usually arrive within 7-14 business days after shipping. Fast worldwide delivery.
    6. What are the delivery costs?
    Free delivery for purchases over €50. Below this amount, standard delivery fees apply.
    7. Can I track my order?
    Yes, once your order has shipped, you will receive an email with a tracking number allowing you to track your package in real time.
    8. What is your return policy?
    You have 30 days after receiving your order to request a return or exchange, provided the product is unused and in its original packaging.
    9. How can I get a refund?
    Contact us at armandstevepepouna@gmail.com with your order number. Once your return is received and verified, the refund will be processed within [X] business days.
    10. Is my purchase protected in case of a problem?
    Yes, if your mop arrives with a manufacturing defect, you are covered by our 30-day return policy for a replacement or full refund. Simply contact us with photos of the issue.
    11. What should I do if my package arrives damaged?
    Contact us within 48 hours with photos of the product and packaging at armandstevepepouna@gmail.com, and we will process a replacement or refund quickly.
    12. How do I maintain my rotating mop head?
    Rinse the cleaning head after each use and let it air dry. Replace it every [X months] for best performance, or as soon as you notice a decrease in effectiveness.
    13. Can I order multiple units and get a discount?
    Yes, tiered pricing is offered starting from 2 units. Check the quantity selector on the product page to see the savings.
    14. How can I contact you if I have a question?
    Our team is available by email at armandstevepepouna@gmail.com and usually responds within 24 business hours.